THE MARKET
Australians enjoy treating themselves with
confectionery. Chocolate accounts for more
than 57 per cent of all confectionery sales in
Australia with an annual retail value of over
$1.7 billion. Cadbury is the biggest player in
chocolate confectionery in Australia, with
market leadership in chocolate and total
confectionery
1
.
Confectionery is often purchased on
impulse, and almost 46 per cent of all chocolate
buyers are within the 35 – 54 year age group
1.
Women generally buy more chocolate than
men.Women in the25–39and40-54agegroups
are the highest buyers of Cadbury® chocolate
bars
2
. These are usually purchased for self
consumption.
ACHIEVEMENTS
Cadbury is one of the largest chocolate
producers in the world. Since the merger with
Schweppes in 1969, Cadbury Schweppes has
become amajor force in international markets. This
position has more recently been fortified by the
acquisition of Adams Confectionery and The
Natural Confectionery Co.
Cadbury spans the globe from its British base,
also operating major businesses across the Asia
Pacific region, including Australia and New
Zealand, as well as in the Americas, Europe,
Middle East andAfrica.
In Australia, Cadbury brands lead
the chocolate confectionery
market withCadburyDairyMilk®.
Cadbury Rocky Road represents
the most successful launch in 2006
in the Australian block chocolate
market
3
. Three generations of
Australians have grown up with the
Cadbury range.
HISTORY
The Cadbury story started in a small grocery shop
in Birmingham, England, opened in 1824 by John
Cadbury, a Quaker. The shop’s most popular
product was cocoa and this led John Cadbury to
move into chocolate manufacturing.
Realising the potential of his business, John
Cadbury and his brother Benjamin formed a
company, CadburyBrothers. In 1853, they received
the Royal Warrant as manufacturers to Queen
Victoria.
John Cadbury’s sons George and Richard took
control of the business in 1861 and, in 1866,
introduced a newmethod fromHolland for pressing
the cocoa butter from cocoa beans to form cocoa
essence, which was advertised as ‘Absolutely pure
– therefore best’. They produced many new kinds
of chocolates.
Richard Cadbury introduced
ambitious and attractive
designs. He used children
as models and
sometimes
depicted
flowers or
scenes from
holiday journeys.
In 1905 came the launch of CadburyDairy
Milk, now the company’s flagship brand. It
was manufactured by a unique process which
used fresh milk in greater quantities than was
previously the case in English chocolate. Of the
three names considered for this new brand –
‘Jersey’, ‘HighlandMilk’ and ‘Dairymaid’ – the last
two were amalgamated to form ‘Dairy Milk’. The
Cadbury purple house colour was introduced
at the beginning of the century and by the
1920s was firmly established as Cadbury’s
corporate colour.
In 1919, Cadbury merged with the well-
known confectionery firm of J.S. Fry & Sons.
The alliance was an outstanding success, and
the new company expanded internationally. In
the 1920s, Cadbury and Fry decided to build a
factory inAustralia andwere joined by Pascall,
another well known confectionerymaker. This
newAustralian companywas called ‘Cadbury-
Fry and Pascall’. Claremont in Tasmania was
chosen for the company’s Australian factory,
because it was close to Hobart and to the finest
dairy pasture inAustralia, and enjoyed pure air
and moderate temperatures. Cadbury became
the official supplier of chocolate to the
AustralianArmed Forces inWorldWar II. The
supply of chocolate to the troops and civilians
required a tremendous effort from Cadbury’s
workers. The Claremont factory worked
throughout the day and well into the night, but the
civilian population still suffered from chocolate
shortages, and stores sometimes went without
chocolate for months at a time.
In 1967 Cadbury acquired MacRobertsons, a
respected Australian confectionery manufacturer
founded in 1880. This move gave Cadbury amajor
manufacturing base at Ringwood, Victoria and a
range of unique brands including Cherry Ripe®
and Freddo®Frog, which have become household
names.
In 1969, Cadbury merged with Schweppes
Australia to createCadbury Schweppes. Since then,
Cadbury has acquired the Red Tulip confectionery
company and has expanded its range of fine
products to include the Europe® range of health
bars, the enormous arrayof RedTulip®Easter lines,
and famous confectionery brands
including After Dinner Mints.
THE PRODUCT
Cadbury’s core product is top quality
chocolate. The CadburyDairyMilk
block is the company’s flagship
product, but there are many other
favourites including Fruit & Nut,
Hazel Nut, Snack® and
Caramello®, aswell asOldGold®
in dark chocolate and Dream® in
white. Cadbury produces a variety of boxed
chocolate assortments, most notably Roses® and
Favourites™.
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